Support

Need help with Deload? Here's how to reach us.

Contact support

Email support@deload.co.uk and a member of our team will get back to you. To help us resolve your issue quickly, include:

  • Your workspace URL (e.g. yourbusiness.deload.co.uk)
  • What you were trying to do, and what happened instead
  • Screenshots or a screen recording, if relevant

Hours and response times

Placeholder โ€” confirm before publishing: support hours of operation and first-response SLA go here. Zoom's Support URL requirement asks for both explicitly, and a phone number "if available."

Third-party integration issues

If you're having trouble with a connected integration (Zoom, Google, Microsoft, Meta, Twilio, Stripe, and others), mention the integration by name and, if you can, whether the issue is connecting it or using it once connected โ€” that's usually the fastest way for us to narrow down the cause.