Privacy Policy

1. Who we are

Deload is operated by [Legal entity name], registered at [registered address]. For privacy questions, contact privacy@deload.app.

2. What data we collect

When you join our pre-launch waitlist we collect:

• First name, last name
• Email address
• Phone number and country code
• Account type (founder or agency)
• Timestamp of your consent
• Your browser's user-agent string
• A salted SHA-256 hash of your IP address for abuse-prevention audits

We do not store your raw IP address.

3. Why we collect it

To notify you when Deload launches, to estimate demand by country and user segment, and to detect abusive sign-ups. We do not use waitlist data for advertising or profiling.

4. Legal basis

Your explicit consent under GDPR Article 6(1)(a). You can withdraw consent at any time by emailing privacy@deload.app; we will delete your record.

5. Retention

We keep your waitlist record until Deload launches or until you ask us to delete it — whichever comes first. After launch, your data is only carried over to the product if you actively sign up and accept the main product Terms.

6. Recipients and third parties

Your data is stored on infrastructure operated by Hetzner Online GmbH (EU). Daily backups are committed as gzipped SQLite snapshots to a private GitHub repository hosted by GitHub, Inc. (USA), accessible only to named Deload administrators. A Slack incoming webhook (Slack Technologies, USA) receives a new-signup notification containing your name, email, country, and account type so the team can respond promptly. We do not sell, rent, or share your data with advertisers or marketing partners.

7. Your rights

Under the UK GDPR and EU GDPR you have the right to:

• Access the data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data ("right to be forgotten")
• Receive a copy of your data in a portable format
• Restrict or object to our processing
• Lodge a complaint with your supervisory authority (UK ICO or an EU DPA)

Email privacy@deload.app to exercise any of these rights. We respond within 30 days.

8. Cookies

The public marketing site sets no cookies. The internal admin console uses a single strictly-necessary session cookie; it is never set on a visitor's browser.

9. Changes to this notice

If we materially change how we handle waitlist data, we will update the "last updated" date above and, where appropriate, email everyone on the list.